Information Systems

Student Services

Laptop/Desktop support

If you are a HCC student and have a software issue with your PC/laptop, you may bring your device in us for repair. We cannot guarantee that we will be able to repair your computer. This service is for currently enrolled students only (so please your ID and a copy of your scedule avaliable), and we will only see ONE device per semester.

Please note, we cannot assist you if you are locked out of your Windows account.

Login Assistance

Student Email/Username Lookup

Student Directory


Login assistance
24hr tech assitance (NOT username/password related)

Self Service

Self-Service uses your HCC Gmail login credentials. Login to Self-Service


For more information on student, emails, please visit the Distance Learning page.

For issues regarding student gmail accounts, please contact the Director of Distance Learning 252-536-7226 or the Information Systems Department 252-536-7265.